For visitors at Southern Hills Hospital and Medical Center

Effective March 30th, Southern Hills Hospital and Medical Center will be extending our visitor hours to 24/7 and will no longer be limiting the number of visitors per patient. This change includes allowing those under the age of 18 into Southern Hills Hospital as well.

Our cafeteria is located on the first floor, and offers a wide-range of food and beverage options. We're open every day at the following times:

Breakfast: 6:30am to 9:30am
Lunch: 11:00am to 2:00pm
Dinner: 5:30pm to 10:00pm

To access our free wireless internet, follow the steps below.

1. Double click the computer icon on the lower right side of the tool bar
2. Select "view wireless networks"
3. Select Guest Access and connect
4. Once connected, agree to the HCA waiver

Our gift shop, Lori’s Gifts, is located in main lobby on the first floor of the hospital. In addition to our great gift merchandise, our gift shop features items including fresh flowers, magazines, candy bars, soft drinks, cards, snack items and more!

We also offer:

• Customer Reward Program: Earn gift shop rewards by accumulating points on all qualified purchases
• Weekly Special Promotions: Be sure to ask about this week's current feature

Hours

Monday through Friday: 10:00am to 4:00pm
Not currently open on weekends. 

Phone

Call the gift store at (702) 916-9255.

Gifts for every occasion

• Balloon bouquets, including balloons that sing when they are tapped
• Beautiful fresh flower arrangements
• Cards, magazines and books
• Collectible figurines
• Custom gift baskets, including gift baskets for children — just share with us the age and we will design an age-appropriate gift
• Fashion jewelry and reading glasses
• Games and plush animals
• Inspirational gifts
• Personal care items, such as lip balm, lotion, hairbrush, toothpaste and nail clippers
• Picture frames
• Potted plants or silk plants decorated with a gift bow
• Purses and scarves
• Seasonal gifts
• Socks, slippers and robes

Shop our gift store online for gifts, flowers and balloons. Place orders online for free same-day delivery from the gift shop directly to patients in the hospital.

Order over the phone

Phone orders are available during gift shop operating hours. There is no minimum purchase. Gifts are delivered within hospital at no additional charge. MasterCard, Visa, Discover and American Express are accepted.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Please note that visitation policies for our Behavioral Health Unit differ from those of the rest of the hospital. This is to ensure our patients' safety, privacy and therapeutic environment.

Visiting hours:

• Pods A, B, & C:
  • Daily from 4:00pm to 5:00pm
• Pod D:
  • Daily from 3:00pm to 4:00pm

For safety reasons, we ask that all visitors of our behavioral health unit adhere to the following guidelines:

• Personal belongings such as bags, cell phones, keys and others are not permitted in the unit. We have a limited number of complimentary lockers available in the lobby for your convenience.
• Visitors must sign in at the Pavilion's front desk. They will be scanned with a metal detector and provided with a visitor badge that must be worn for the duration of their visit.
• All visitors must be 18 years of age or older. Small children are not allowed to wait unattended in the lobby.
• Each patient is allowed a maximum of two visitors at a time.
• Each patient is assigned a unique four-digit code. Visitors must be able to provide this code in order to visit.
• Visitors should be prepared to show photo identification at check-in.
• Visitation for a patient may be subject to clinical discretion based on the patient's current condition.

We appreciate your understanding and cooperation in maintaining a supportive and secure environment for our patients. For more information or specific inquiries, please contact the behavioral health unit at (702) 916-7775.