Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information, guidance and resources for our patients
Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
For patients
To help ensure your experience with us is as convenient and comfortable as possible, we have provided a variety of resources to keep you informed about our programs and services.
Quality control measures
As part of our steadfast commitment to providing exceptional care, we have quality and safety initiatives in place that we closely monitor so that we can assess our care practices. Additionally, we listen to you to learn about your experience during all aspects of treatment and gather information from your experiences to implement positive changes.
It is important to us that you have the information you need to make informed decisions about your healthcare. The Sunrise Health System hospitals have worked in conjunction with the Nevada Hospital Association and the U.S. Department of Health and Human Services (HHS) to voluntarily submit data, in order to provide you with meaningful information. This information, as well as accreditations and certifications by independent, third-party organizations, can serve as a starting point in learning more about healthcare and what is right for you and your family.
Hospital Compare
The Hospital Compare website was created through the combined efforts of the CMS, a department of HHS, along with the Hospital Quality Alliance (HQA). Hospital Compare displays rates for process of care measures that show whether or not hospitals provide some of the care that is recommended for anyone being treated for a heart attack, heart failure, pneumonia or having surgery. The data includes anyone with Medicare, those enrolled in Medicare health plans and those who don't have Medicare.
Nevada Hospital Association
The Nevada Hospital Association includes hospital performance measures for all Nevada hospitals reporting to the CMS, which includes the Hospital Compare data for process of care measures, and the Agency for Healthcare Quality and Research (AHRQ), which includes information on Patient Safety Indicators (PSIs).